by Jerry Klein | Nov 20, 2018 | About AGP, Business Strategy, Design, Engagement
Last week I was privileged to participate in a webinar hosted by the Incentive and Engagement Solution Providers (IESP) and Brant Dolan of Quality Incentive Company. In this conversation, we talked about the importance of design in incentive programs and its role in...
by Chris Galloway | Jan 18, 2018 | Business Strategy, Engagement, Rewards
New Years Sales Goals Happy New Year! We are just a couple of weeks into January … so, how are you doing with your resolutions? Still in the honeymoon phase, where just after your resolution was announced you are 100% engaged? Or, have you put it on autopilot and you...
by Chris Galloway | Nov 8, 2017 | Business Strategy, Engagement
Design may seem like an irrelevant or unnecessary concept when executing a performance improvement program. All you need is some exciting rewards and a technology to track and administer the back end, right? A trip of a lifetime to the Olympics, to Hawaii, to the...
by Jerry Klein | Aug 1, 2017 | About AGP, Business Strategy, Engagement
emotions in business Remember Tom Hanks’ famous soliloquy from the movie “A League of their Own”: “There’s no crying in baseball?” Like baseball, business is not comfortable with emotions. Marketing and sales traditionally cite...
by Jerry Klein | Jul 11, 2017 | About AGP, Business Strategy
Does motivation still work? Susan Fowler’s new book, Why Motivating People Doesn’t Work and What Does: The New Science of Leading, Energizing, and Engaging challenges how organizations have traditionally “driven” people to perform. If motivation is purely carrots, she...
by Chris Galloway | Jun 20, 2017 | About AGP, Business Strategy, Engagement
Animate is the new motivate. “Giving up on our long-term goals for immediate gratification, my friends, is procrastination.” This is a quote from one of my favorite authors, Dan Ariely (“Predictably Irrational: The Hidden Forces that Shape our Decisions”; a succinct...
