Comprehensive Program Design and Engagement Plan


The comprehensive design assessment is an opportunity to create a best-in-class engagement strategy. Because this service is essentially a roll-up of several individual services already listed (Audience insights, Participant Journey Mapping, and Rules Assessment) we are able to roll multiple services into one and you realize a discount due to efficiencies gained.



Completes program info form online
Uploads demographic data about participant audience
Uploads program rules, terms/conditions

Performs 3x 1-hr. corporate interviews (6 hours)
Performs 5x 1-hr. participant interviews (10 hours)
Documents program participant experience (journey map session) (8 hours)
Creates Blended Journey/Empathy map (6 hours)
Provides Corresponding report and recommendations (6 hrs)