Mapping the Participant Journey


This design experience puts your team in the driver’s seat, while an expert facilitator from AGP helps navigate. In advance of the design session, we will interview members of the target audience, and then will fly to your location to lead a 1/2-day working session.  The result will be a fully documented participant journey map along with recommendations for desired experiences at each participant touchpoint, and an implementation plan.



Performs eight 1-hr. participant interviews
Facilitates half-day workshop session with internal stakeholders to map participant experiences*
Writes Participant Experience Journey report identifying critical touchpoints and desired impact

*Note, travel expenses are additional and will be billed upon incurring the actual charges